Refund policy
Return Policy
- New, unused Yarn may be returned within 90 days of purchase.
- sale items, gift certificates, needles, books, magazines, patterns, & wound yarn is not returnable
- Shipping charges and in store services are non-refundable.
- Eligible returns with receipt may be made in our retail store in person or by mail (customer is responsible for return shipping charges)
No authorization is necessary. Simply return to:
Knotty Knit
302 Elm Street
Dartmouth, MA 02748
If you received an item sent in error or defective, please contact us at 1-774-202-7422 or knottyknitsd@gmail.com.
You can always contact us for any return question at knottyknitsd@gmail.com.