Refund Policy

We understand that occasionally you might need to return a product you purchased.


  • Unused, unwound full-priced yarn in its original resalable condition may be exchanged for store credit only within 60 days of purchase.
  • Products with manufacturing defects will be replaced with the same or comparable product, where possible.
  • All sales are final on books, patterns, needles, and other gifts, tools, and accessories.
  • All sales are final on discounted, sale, and special event items.
  • Shipping costs are only reimbursed when an item with a manufacturing defect is being returned for an even exchange.
  • Knit Clinic or Private Lesson fees are non-refundable.
  • Registration fees for classes taught by guest instructors are non-refundable.